List of Error Codes
| No. | Error Code | Description | Actions (Reference Page No.) |
|---|---|---|---|
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1 |
0x0102D000 |
Cards have run out. |
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The card hopper is detached. |
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2 |
0x0102D100 |
The printer door is open. |
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The cleaning unit is detached. |
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3 |
0x0102D300 |
The printer is busy. |
- |
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0x0102D400 |
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0x0102D500 |
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4 |
0x0102DA00 |
Preheating is in progress. |
Wait until preheating is complete. |
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5 |
0x0102DB00 |
Printer is initializing. |
Wait until initialization is complete. |
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6 |
0x0102DC00 |
Offline testing is in progress. |
Wait until the offline test is complete. |
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Cleaning is in progress. |
Wait until cleaning is complete. |
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7 |
0x0102DD00 |
Operation panel is currently in use. |
- |
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The printer is in the transport mode. |
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8 |
0x0102DE00 |
The firmware cannot be downloaded. |
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9 |
0x0102FD00 |
The printer is in the Power Saving mode. |
Resetting the printer temporarily cancels the Power Saving mode. |
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10 |
0x0102FE00 |
Password authentication is not complete. |
- |
|
11 |
0x0102 |
The printer is not ready. |
- |
|
12 |
0x01039000 |
Failure occurred during card loading. |
Remove the card according to the procedure for the "Error Code: Jam (Hopper) 90". |
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13 |
0x01039100 |
Card jam near the card turn over unit. |
Remove the card according to the procedure for the "Error Code: Jam(TurnOver) 91". |
|
14 |
0x01039200 |
Card jam near the magnetic encoder. |
Remove the card according to the procedure for the "Error Code: Jam (MG) 92". |
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15 |
0x01039300 |
Card jam near the card feed roller. |
Remove the card according to the procedure for the "Error Code: Jam (Transfer) 93". |
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16 |
0x01039400 |
Card jam near the card outlet. |
Remove the card according to the procedure for the "Error Code: Jam (Discharge) 94". |
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17 |
0x01039500 |
Card jam near the retransfer heating roller. |
Remove the card according to the procedure for the "Error Code: Jam (Retran.) 95". |
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18 |
0x0103A100 |
Retransfer film is broken. |
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Retransfer film is not detected. |
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19 |
0x0103A800 |
A writing error has occurred during magnetic encoder self-diagnosis. |
Check the card specifications. |
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20 |
0x0103AD00 |
An error has occurred during magnetic encoding data writing. |
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21 |
0x0103AE00 |
An error has occurred during magnetic encoding data reading. |
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22 |
0x0103B000 |
An incorrect ink ribbon is installed. |
Install a correct ink ribbon. |
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23 |
0x0103B100 |
Ink ribbon is broken. |
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Ink ribbon is not detected. |
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24 |
0x0103 |
A media error has occurred. |
Check the card specifications. |
| No. | Error Code | Description | Actions (Reference Page No.) |
|---|---|---|---|
|
25 |
0x01044400 |
A hardware error has occurred. |
Turn off and on the power again. If the same problem recurs, turn off the power and consult our authorized dealers. |
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26 |
0x0104AB00 |
An error has occurred in the mechanical component of the magnetic encoder. |
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27 |
0x0104AC00 |
A hardware error has occurred in the magnetic encoder. |
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28 |
0x0104C100 |
A heating roller operation error has occurred. |
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29 |
0x0104C200 |
The temperature of the bend remedy heating roller or retransfer heating roller is too high. |
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30 |
0x0104C300 |
An internal 24v instantaneous interruption is detected. |
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31 |
0x0104D800 |
A hardware error has occurred during initialization. |
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32 |
0x0104F000 |
The temperature of the retransfer heating roller is too high. |
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33 |
0x0104F100 |
The retransfer heating roller is faulty. |
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34 |
0x0104F200 |
The thermistor of the retransfer heating roller is faulty. |
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35 |
0x0104F300 |
The temperature of the bend remedy heating roller is too high. |
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36 |
0x0104F400 |
The bend remedy unit is faulty. |
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37 |
0x0104F500 |
The thermistor of the bend remedy heating roller is faulty. |
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38 |
0x0104F600 |
The operating ambient temperature of the printer is too low. |
Check the temperature. If the same problem recurs within the range of operating ambient temperature, turn off the power and consult our authorized dealers. |
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39 |
0x0104F800 |
The temperature of the thermal head is too high. |
Turn off and on the power again. If the same problem recurs, turn off the power and consult our authorized dealers. |
|
40 |
0x0104 |
A hardware error has occurred. |
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41 |
0x01051A00 |
Printer command is incorrect. |
Please consult our authorized dealers. |
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0x01052000 |
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42 |
0x01052100 |
A security key has already been set. A new security key cannot be specified. |
- |
|
43 |
0x01052200 |
Entry does not match the preset security key. |
- |
|
44 |
0x01052300 |
Security key has not been specified. The security lock function is not enabled. |
- |
|
45 |
0x01052400 |
Printer command is incorrect. |
Please consult our authorized dealers. |
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0x01052600 |
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46 |
0x01052700 |
Ink ribbon specification is incorrect. |
Ensure that the printer driver’s ink setting matches the installed ink ribbon. |
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47 |
0x01052A00 |
Printer command is incorrect. |
Please consult our authorized dealers. |
|
48 |
0x01052B00 |
Magnetic encoding data is incorrect. |
Check the card specifications. |
|
49 |
0x01052C00 |
IC encoder is not installed. |
- |
|
50 |
0x01052D00 |
Magnetic encoder is not installed. |
- |
|
51 |
0x01052E00 |
Optional devices are not installed. |
- |
|
52 |
0x0105 |
A command error has occurred. |
Please consult our authorized dealers. |
|
0x010B |
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|
53 |
0x0142A200 |
Retransfer film has run out. |
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54 |
0x0142B200 |
Ink ribbon has run out. |
| No. | Error Code | Description | Actions (Reference Page No.) |
|---|---|---|---|
|
1 |
0x02 |
Printer is not found. |
Check the printer connection. |
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2 |
0x0300274D |
Printer is not found. |
Check the printer connection. |
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Printing using a USB-connected printer cannot be performed via Ethernet (LAN) connection. |
To print via Ethernet (LAN) connection, disconnect the USB cable from the printer. |
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|
3 |
0x03 |
Printer is not found. |
Check the printer connection. |
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A communication error has occurred. |
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4 |
0x04 |
A communication error has occurred. |
Check the printer connection. |
|
5 |
0x09 |
A command error has occurred. |
Check the computer settings. |
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6 |
0x10000103 |
An error has occurred during magnetic encoding data writing. |
Check the card specifications. |
|
7 |
0x10000201 |
Contact IC encoding program is not found. |
Please consult our authorized dealers. |
|
8 |
0x10000202 |
Unable to establish communication with the contact IC encoder. |
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9 |
0x10000203 |
An error has occurred during contact IC encoding data writing. |
Check the card specifications. |
|
10 |
0x10000301 |
Non-contact IC encoding program is not found. |
Please consult our authorized dealers. |
|
11 |
0x10000302 |
Unable to establish communication with the non-contact IC encoder. |
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12 |
0x10000303 |
An error has occurred during non-contact IC encoding data writing. |
Check the card specifications. |
|
13 |
0x10000401 |
User program is not found. |
Please consult our authorized dealers. |
|
14 |
0x10000403 |
An error is returned for the user program. |
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15 |
0x10000501 |
Magnetic encoding program is not found. |
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16 |
0x10000503 |
An error has occurred during magnetic encoding data writing. |
Check the card specifications. |
|
17 |
0x10000504 |
An error has occurred during magnetic encoding data reading. |
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18 |
0x10000505 |
A magnetic encoding command error has occurred. |
Please consult our authorized dealers. |
|
19 |
0x10000601 |
End notification program is not found. |
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20 |
0x10000603 |
An error is returned for the end notification program. |
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21 |
0x10001001 |
Ink ribbon cannot be recognized. |
Ensure that the printer driver’s ink setting matches the installed ink ribbon. |
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22 |
0x10001002 |
Ink ribbon specification is incorrect. |
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23 |
0x10001003 |
IC encoder is not installed. |
- |
|
24 |
0x10001004 |
Magnetic encoder is not installed. |
- |
|
25 |
0x10002000 |
Printer is not found. |
Check the printer connection. |
|
26 |
0x1000200 |
The printer is not ready. |
- |